Service Page

Help Desk Support Dispatch

Launch technician outreach for help desk, deskside support, and user support work orders.

Staff deskside support, help desk overflow, and onsite triage work with technician radius search, calling campaigns, and paced email delivery.

How this workflow is used

Dispatch teams use this workflow to move faster without losing control.

Staff deskside support, help desk overflow, and onsite triage work with technician radius search, calling campaigns, and paced email delivery.

Reach local support technicians for urgent onsite requests
Preview email campaigns before send
Track technician interest and callback requests in one workflow